Refund & Return Policy 

We proudly stand behind our products. You may return any product purchased from us within forty-five (45) days of the order date, with the original receipt. Contact us at 504-710-0119 , or We cannot honor an unauthorized return. 

We cannot honor products purchased from other sources. Shipping costs are refunded only if the return is the result of our error.


The WatercollarTM gives no ABSOLUTE guarantee against drowning. Intended as a safety support and training aid. The Hedz UP Pets WatercollarTM is not effective unless the dog’s own collar is securely fastened. Be ABSOLUTELY CERTAIN his collar cannot slip over his head. This product is provided “as is” and without any express or implied warranties, including warranties of merchantability or fitness for a particular purpose.

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